Over the last few years, VoIP (Voice over Internet Protocol) has evolved and voice has made the gradual transition to the 'cloud'. Cloud is a broad term typically referring to data-centre-hosted services that are run and accessed over the internet. Cloud telephony refers to voice services and, specifically, the replacement of traditional telephone equipment (PBXs, for instance) with third party services.
What are the benefits of VoIP? See below for the many business benefits of adopting a cloud telephony solution.
Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making.
Compete with bigger companies by increasing geographic presence and creating a better first impression.
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Future-proof your business with a solution that is designed with scalability and growth in mind.
Robust, resilient solutions and state-of-the-art infrastructure and data centres keep your communications secure.
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.