Change is coming to the telephony industry. How prepared are you? Download our latest eBook and learn more about the BT ISDN switch-off.
Read guideDoes your business need a connectivity revamp? SMEs can find this challenging, especially when it comes to growth. Download our guide and learn more.
Read guidePCI compliance is the single most important thing that your small business can do to maximise the security of all of your card transactions.
See infographicMore people are entering the workforce who have been raised in a digital world. Let's have a look at how these people are shaping the modern workplace.
See infographicFollow our complete guide to business internet connections and find the best connection for your business based on speed, cost and reliability.
Read guideFind out what Managed Services are and how they can help your business to save time and money.
See infographicWith flexible options and great cost savings, take a closer look at why SIP trunking is attracting business users' attention.
See infographicMake flexible working possible and productive with a VoIP phone system from Telappliant.
See infographicThis paper explores the perceived barriers and highlights the benefits of VoIP telephony for business.
Read whitepaperWritten in conjunction with ITSPA, this whitepaper provides advice on planning and implementation, on VoIP management, business continuity, security and compliance.
Download documentA modern, efficient workplace leverages the benefits of flexible working by removing all time and location boundaries. It’s a place where employees are satisfied, engaged and motivated. And it’s an environment where stress levels are minimised and a better work/life balance is achieved.
Read whitepaperThis guide is designed to help small and medium-sized companies understand how an overhaul of their telecommunications could deliver some immediate cost savings and longer-term efficiencies.
Read guideThis whitepaper explains unified communications and analyses its benefits in the context of SMEs. It also covers essential things you need to know about unified communications.
Download documentThis whitepaper analyses the distinct advantages and disadvantages of hosted and on-site IP-PBX systems, and compares the differing costs.
Read whitepaperVoIP uptake amongst SMEs is increasing year on year. Here, we look at who is using VoIP and why.
See infographicUnified communications enable businesses to collaborate and engage with customers more productively. The first engagement of a prospect with your organisation isn't always through the telephone, with multi-channel engagement now being necessary in order to ensure your customers can reach you through a number of different ways. Do you have a chat function on your web site? Can the customer turn that chat into a telephone call with the click of a button? Can they leave a message, whether text or voice and expect it to arrive in your company mailbox?
Read guideIf you're considering adopting a unified communications strategy, keep in mind these 6 important points.
Read guideAs with any purchasing decision, costs are a vital consideration.
Read guidePotential costs and potential savings from implementing a VoIP solution.
Read guideMaking the decision between implementing a hosted or on-site IP-PBX can be difficult.
Read guideAs the number of private sector businesses have reached a record of 5.4 million, we look at how they have grown.
See infographicFind out how to calculate the return on investment from implementing Unified Communications with VoIPOffice Communicator.
Read guide10 questions you should ask your employer about your work phone system when you’re planning on working remotely or from home.
Download documentBusinesses that have already initiated flexible working say they initially faced three major challenges.
Download documentUnified Communications (UC) is the use of real-time integrated communication services, such as VoIP, instant messaging, audio/video conferencing and more.
See infographicA superfast internet connection is defined as having a speed of at least 30Mbps.
See infographicThis essential guide will help you cut through the jargon and understand whether VoIP is right for your business, your team and your customers.
Read guideIn a tough climate, identifying areas to reduce spend and boost productivity is an essential step in ensuring your business stays profitable.
See infographicThe SMEs guide to cloud. What is it? Who uses it? How can businesses benefit from it?
See infographicFind out how your business can use VoIP to increase customer satisfaction.
Read guideTelappliant's hosted telephony service agreement.
Download documentTelappliant's SIP trunking service agreement.
Download documentContains the steps your business needs to take in order to secure your system.
Download documentSteps that Telappliant takes to secure customer data.
Download documentTelappliant's policy on planning and notifying customers of scheduled network maintenance work.
Download documentUse these stickers to attach to VoIP phones informing users that they may not be able to make calls to emergency services in some circumstances.
This template is compatible with many Avery templates.
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