Telappliant, the leading Internet telephony provider for UK based small to medium sized enterprises (SMEs), today announced the release of VoIPOffice Communicator, a free desktop application that turns a PC or Mac into a powerful unified communications tool.
VoIPOffice Communicator provides users of Telappliant's VoIPOffice hosted telephony service with a range of unified communications features - including presence, instant messaging, screen popping and click to dial. The software can be used as a stand-alone softphone or integrated with a hardware IP phone to simplify the placing, receiving and managing of calls and voicemails.
VoIPOffice Communicator integrates with web browsers, contact management software and CRM suites from companies such as Apple®, Google®, Microsoft®, Mozilla®, Salesforce.com® and SugarCRM® for a seamless communications experience.
Tan Aksoy, CEO at Telappliant, commented, "It is widely agreed that unified communications and collaboration are key components of a successful business environment, so I am delighted announce the launch of VoIPOffice Communicator, which will bring a host of UC benefits to Telappliant's business customers at no additional cost. I am confident that features such as presence, instant messaging and CRM integration will help drive business efficiencies across our customer base."
VoIPOffice Communicator includes the following key functionality:
Softphone with video: Make and receive telephone calls using your computer, or take part in video conversations with other VoIP users
Call management tools: View and manage your dialled calls, received calls, missed calls and voicemails
Screen popping: See who's calling you with a pop-up window on your computer desktop
Presence: See whether your contacts are available before you call them
Click to dial: Click to dial telephones numbers in emails or web browsers
Instant messaging: Take part in on-screen text chats with individuals or groups
Contacts integration: Import contacts from Apple® Address Book, Google® Contacts, Linux™ Contacts and Microsoft® Outlook®
CRM system integration: Automatically open a CRM contact record when calls are placed to or received from that contact
For further information about VoIPOffice Communicator, visit http://www.telappliant.com/voipoffice-communicator or call 0845 004 4040.