News Archive
Can VoIP help firms avoid losing customers when staff members leave?
There are numerous benefits associated with VoIP technology, but one that many firms may not have considered is the fact it can prevent former salespeople from poaching long-time customers.Matthew Toth, president of Collabora...
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VoIP is an essential tool for businesses
It is becoming harder and harder for businesses to ignore the case for implementing VoIP technology within their organisations, according to an expert.Tracy Watson, a business technology journalist and comms professional, tol...
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VoIP 'a key tool for maintaining productivity this summer'
Companies that are concerned about their ability to maintain productivity during a busy summer of sports could gain numerous benefits from the use of VoIP technology.This is the view of Alan Ritchie, managing director of PC W...
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Time for contact centres to let staff work from home?
Improving technology and new flexible working rights may change the very definition of what a contact centre is and help boost customer satisfaction in the process. The prevailing idea of a call centre is of a large offi...
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SMEs 'have no technological excuse to oppose flexible working'
Small and medium-sized enterprises (SMEs) will be hit with a flood of requests for flexible working at the end of the month and there are increasing calls for the employers to grant wholesale changes.From 30th June, all emplo...
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4G 'not a substitute' for fixed line in a IP-based world
With the reliance on a high-speed and constant online connection, experts are warning nothing will offer the assurance of fixed lined connections. Many businesses, no matter their physical location, use IP-based unified...
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Almost half of women 'cannot combine family life with successful career'
The difficulties many people face when trying to sustain a happy home as well as a successful career have been emphasised by a new study, which shows almost half of all women think it is impossible to do so.O2 conducted a sur...
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UEFA to consider BYOD policy for Euro 2016 volunteers
Volunteers at the Euro 2016 football tournament might be able to make use of the bring your own device (BYOD) trend, which will enable UEFA to save money on providing IT devices.The competition, which will be held in France, ...
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Telappliant launches 'VoIPOffice™ Communicator' - a free unified communications application for users of its cloud telephony service
Telappliant, the leading Internet telephony provider for UK based small to medium sized enterprises (SMEs), today announced the release of VoIPOffice Communicator, a free desktop application that turns a PC or Mac into a powe...
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Telappliant strengthens management team with the appointment of Don McQueen as non-executive director
Telappliant, the leading Internet telephony provider for UK based small to medium sized enterprises (SMEs), today announced the appointment of Don McQueen as a non-executive director.
Don McQueen brings over two decades of...