In such a pressured environment, agents, property managers and other employees need to be accessible at all times, whether they are in the office or on the road.
Cloud communications like our cloud telephony solution, VoIPOffice™ and our unified communications tool, VoIPOffice™ Communicator, offer real estate businesses like estate agencies and letting offices a more efficient way of staying in contact with one another.
The remote working features in VoIPOffice™ give you the ability to work from anywhere. It is in favour of flexible working hours and vital tasks are able to be carried out regardless of location.
VoIPOffice™ Communicator will intelligently track when an employee is in or out of the office and switch routing based on this, ensuring fewer missed calls and more closed deals. It can help you maintain client and contact lists, whilst we can also integrate these details into our system for easier management. You can use our call monitoring feature to listen into your staff's calls for training purposes, whilst also having the option to "whisper" to them to provide advice live on the call.
Cloud telephony has been developed to be expansive. This means that, when the time comes, you are able to add new users and expand to multiple offices with ease.
"The setup and configuration of the whole solution was extremely easy and pain free, there were less teething troubles with packages that were created specifically for us than those that were already in existence with other providers."
This whitepaper explains unified communications and analyses its benefits in the context of SMEs. It also covers essential things you need to know about unified communications.Download document
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