How VoIP can benefit health and social care | Telappliant

Health & Social Care

Solutions that help your patients.

Whether you’re a small neighborhood practice or a large hospital, your communication needs are developing rapidly. To combat this, you need a solution that unifies all your communications, enabling you to get the maximum potential from your telephone system.

If you're a hospital or small practice that still has an old legacy telephone system, you can be sure that it is being somewhat under utilised. You'll also be dealing with old hardware, more expensive calls and money-draining upgrades and repairs. A cloud telephony solution, like VoIPOffice™, offers a reliable and cost-effective way of managing all of your communication needs from one system, bringing with it immediate savings and increased productivity, whilst effectively bridging the gap between old and new technology.

Give better customer service

Advanced steering options that enable multiple phones to ring at once ensure you never miss a patient’s call.

More for less

Receive cost-saving benefits in the form of economical call plans and free internal calling.

We are here for you

Our comprehensive support packages offer optional 24/7 phone assistance, as well as a ticketing system and live network status page, ensuring you can always speak to a person if you need to.



Key benefits:

  • Increase customer service with intelligent routing and service messages
  • Benefit from cost-saving call plans and free internal calls
  • Dedicated support on hand to offer ongoing support where required
Whitepaper

Hosted vs on-site IP-PBX

This whitepaper analyses the distinct advantages and disadvantages of hosted and on-site IP-PBX systems, and compares the differing costs.

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Explore the benefits

customer satisfaction

Increase Customer Satisfaction

Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making.

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Added Reliability

Robust, resilient solutions and state-of-the-art infrastructure and data centres keep your communications secure.

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Save Money

Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.

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