Superfast internet

telappliant business internet infographic

A superfast internet connection is defined as having a speed of at least 30Mbps.


Superfast internet is good for business

A superfast internet connection is defined as having a speed of at least 30Mbps

  • 78% of UK premises have next-generation services
  • 18.7Mbps the average internet speed across the UK
  • 100kb average bandwidth required for a VoIP call
  • 65% of small businesses have been impacted by severe weather
  • 94% of small businesses consider a reliable internet connection critical for their business
  • 30% of people in the UK use a superfast internet connection

Users' bandwidth needs are set to grow by 50% per year

42% growth in internet traffic between 2012 and 2017

83% of SMEs consider communication services to be fundamental to their business

46% would like to upgrade to superfast broadband

How Businesses Benefit From A Faster Internet Connection

  • 94% of businesses interact with customers and suppliers online
  • 74% of businesses use internet banking
  • 51% of firms do business online
  • 89% access websites
  • 72% use HMRC services
  • 69% use internet to manage their company website

Of those businesses who have adopted a superfast connection

  • 86% of firms reported that their broadband upgrade had increased their employees’ effectiveness
  • 83% reported improved efficiency of business administration
  • almost 70% reported increased speed and reliability of delivering goods or services
  • 45% reported an improved ability to develop new goods or services
  • over 35% reported that their upgrade has generated new sales and provided access to new markets
  • 52% reported that fibre broadband has enabled growth

Reasons to have a faster business internet connection:

  • Cloud Computing
  • Remote access and homeworking
  • Faster file transfer
  • Conference video calls
  • Better service and reliability
  • Improved customer relations


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