Unified Communications (UC) is the use of real-time integrated communication services, such as VoIP, instant messaging, audio/video conferencing and more.
Unified Communications the stats
Unified Communications (UC) is the use of real time integrated communication services, such as VoIP, instant messaging, voicemail-to-email, presence & audio or video conferencing:
Reasons why businesses adopt UC:
UC benefits predicted and realised:
[1] [2] [3] [4] [5] [6] Realised: 67% 54% 68% 62% 58% 54% Predicted: 52% 51% 45% 32% 11% 8% [1] PRODUCTIVITY [2] SAVINGS [3] EFFICIENCY GAINS [4] COLLABORATION [5] EMPLOYEE DEMAND [6] EMPLOYEE WELLBEING
Most commonly implemented UC features:
Main drivers for adopting UC:
Telappliant offers a low-cost, secure UC platform for VoIPOffice via VoIPOffice Communicator. A simple to implement desktop app.
Sources:
• http://www.evolveip.net/infographic-year-end-unified-communications-adoption#!prettyPhoto[group2]/0/
• http://www.networkcomputing.com/unified-communications/uc-adoption-enterprise/190372457
• http://www.idgenterprise.com/resource/research/2015-unified-communications-collaboration-study/
• http://www.techradar.com/news/phone-and-communications/voip/why-unified-communications-is-key-to-meeting-the-needs-of-the-millennial-workforce-1261560
• http://www.softwareadvice.com/voip/industryview/smb-unified-communications-report-2014/
• http://www.3cx.com/blog/unified-communications/uc-statistics/
• https://blog.fuze.com/seven-weekly-stats-unified-communications-adoption/
• http://www.intercity.technology/reasons-invest-unified-communications/