Unified communications

Unified Communications (UC) is the use of real-time integrated communication services, such as VoIP, instant messaging, audio/video conferencing and more.

Transcript

Unified Communications the stats

Unified Communications (UC) is the use of real time integrated communication services, such as VoIP, instant messaging, voicemail-to-email, presence & audio or video conferencing:

• 49% of businesses have adopted UC
• 84% of those not using UC are planning on implementing UC
• 65% of organisations with UC say compliance & security have not been an issue

Reasons why businesses adopt UC:

• Increased employee productivity
• Powerful communications
• Improved collaboration on projects
• FEWER missed calls voicemails & emails
• Increased use of videoconferencing & remote working technologies

UC benefits predicted and realised:

		[1]	[2]	[3]	[4]	[5]	[6]
Realised:	67%	54%	68%	62%	58%	54%
Predicted:	52%	51%	45%	32%	11%	 8%

[1]	PRODUCTIVITY
[2]	SAVINGS
[3]	EFFICIENCY GAINS
[4]	COLLABORATION
[5]	EMPLOYEE DEMAND
[6]	EMPLOYEE WELLBEING
	

Most commonly implemented UC features:

• 47% WEB & VIDEO CONFERENCING
• 44% VOIP
• 42% EMAIL VOICEMAIL MESSAGING

Main drivers for adopting UC:

• 43% EMPLOYEE COLLABORATION
• 43% INCREASED PRODUCTIVITY
• 33% FLEXIBLE WORKING

Telappliant offers a low-cost, secure UC platform for VoIPOffice via VoIPOffice Communicator. A simple to implement desktop app.

Sources:
  • http://www.evolveip.net/infographic-year-end-unified-communications-adoption#!prettyPhoto[group2]/0/
  • http://www.networkcomputing.com/unified-communications/uc-adoption-enterprise/190372457
  • http://www.idgenterprise.com/resource/research/2015-unified-communications-collaboration-study/
  • http://www.techradar.com/news/phone-and-communications/voip/why-unified-communications-is-key-to-meeting-the-needs-of-the-millennial-workforce-1261560
  • http://www.softwareadvice.com/voip/industryview/smb-unified-communications-report-2014/
  • http://www.3cx.com/blog/unified-communications/uc-statistics/
  • https://blog.fuze.com/seven-weekly-stats-unified-communications-adoption/
  • http://www.intercity.technology/reasons-invest-unified-communications/