Unified communications enable businesses to collaborate and engage with customers more productively. The first engagement of a prospect with your organisation isn't always through the telephone, with multi-channel engagement now being necessary in order to ensure your customers can reach you through a number of different ways. Do you have a chat function on your web site? Can the customer turn that chat into a telephone call with the click of a button? Can they leave a message, whether text or voice and expect it to arrive in your company mailbox?
Our solutions help businesses to become more flexible, agile and competitive. Research indicates that by making more informed decisions quicker, the efficiency and success of the entire organisation can be improved.
Download our factsheet and find out how your business could benefit from implementing our cloud telephony solutions for business.