VoIPOffice premium

VoIPOffice™ premium is our most popular cloud telephony solution, suitable for organisations with up to 250 employees.

Premium comes with all of the functionality and add-ons found in VoIPOffice starter and plus such as inclusive minutes, call recording and call monitoring but also benefits from CRM integration and round-the-clock support from our in-house UK-based support team.


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Benefits:

  • VIP 24/7 UK-based phone support
  • Inclusive inbound & outbound minutes
 
  • Pricing
  • Business Benefits
  • Switching Service
  • Screenshots

£17.99 pu/pm

£17.99 pu/pm


What's included in VoIPOffice premium:


NUMBER PORTING

NUMBER PORTING

INCOMING NUMBERS

INCOMING NUMBERS

SIP TRUNKING

SIP TRUNKING

USERS

FROM 10 TO 250 USERS

ADVANCED FUNCTIONALITY

ADVANCED+ FUNCTIONALITY

INCLUSIVE MINUTES

INCLUSIVE MINUTES

VOIPOFFICE COMMUNICATOR

COMMUNICATOR BUSINESS EDITION

CALL RECORDING

UNLIMITED CALL RECORDING

CALL MONITORING

SUPERVISOR CALL MONITORING

CRM INTEGRATION

CRM INTEGRATION

SMARTSTATS

SMARTSTATS

24X7 SUPPORT

24X7 UK PHONE SUPPORT

Increase Customer Satisfaction

Increase Customer Satisfaction

Features that help you improve customer satisfaction.

Compete with Bigger Firms

Compete with Bigger Firms

Functionality that helps you compete

Work Anywhere

Work Anywhere

Remote working promotes flexible approach to business.

Grow with Us

Grow with Us

A phone solution that grows as your business does.

Added Reliability

Added Reliability

State-of-the-art infrastructure coupled with world class support.

Save Money

Save Money

Solutions that can help you cut costs.

Simple to Switch

We make the process of switching providers simple and can have you up and running quickly with no loss of service. We port your company number for free and provide you with a switching date that works for you.

If you would like to switch or learn more information please call us on 0345 557 6100.

Contact us

Advanced features of VoIPOffice premium


Multi-Site Working

Access you phone service anywhere there is a broadband connection.

Free Intra-Site Calls

Instantly reduce your telephony costs with free calls between users, even across multiple sites.

Service Resilience & Disaster Recovery

VoIPOffice’s inbuilt business continuity features ‘as standard’. Peace of mind, and continued customer contact to any location.

Flexible Calling Presentation Number

Select which number to have displayed on the outgoing calls that you make.

Caller Friendly Inbound Announcements

Relay important information, marketing messages and more to inbound callers, on any incoming line, permanent or timed.

Flexible Answering & Call Distribution

Use virtual receptionists to route calls to departments, or individuals, without the need for human intervention.

Inbound Call Escalation

Never miss a call again, even when a team or department is unavailable thanks to our advanced call answering functionality.

Home Working & Hot Desking

Just because you're not in the office it doesn't mean you'll be out of reach thanks to our 'call follow me' and other functionality, which can also be used to pass calls to a P.A.

User Control Panel

Empower your employees to control the routing of their calls and other features with our online login area.

Busy & Queued Calls

When busy, callers can select 'call back' to be notified of when a user is no longer on a call, or choose to leave a voicemail.

Unified Communications

A simple and efficient business assistant offering contacts management, drag to dial functionality, voice and video calling (soft phone) and instant messaging. Learn more

On-Screen Directory

A user can see when a contact is available, or not, and more easily contact or transfer a call to them.

Outbound Dialling Restrictions

Control which destinations can be called from which extension, lessening the risk of fraud.

Inbound Extension Dialling by Number & Name

Inbound callers can reach users' directly by calling the extension numbers of your employees.

Call Monitoring & Coaching

Monitor staff performance and provide coaching or intervene on calls.

Call Recording

Verify call content and review information exchanged with customers.

Screen Pops & CRM Integration

Communicator’s screen pop enriches employee interaction with callers. This can be extended to include interaction with modern CRM systems.

Want to get started?

If you are interested then get in touch for a trial or order.