Many businesses will need to record calls they have with clients and customers; be it for compliance needs, security or even to help improve staff training, it is a vital component of businesses that want to work smart and be accountable. Many of our solutions come with call recording solutions fully included.
It's simple to use too, just log in to your VoIPOffice™ and download the call that you wish to listen to.
Call recording can be added to your current system by contacting us or by speaking to your account manager directly.
"Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications."
"While we use most of the VoIPOffice phone system's functionality, we've found the online call monitoring and call recording particularly valuable for improving customer service. All our calls are through VoIPOffice and the system has proved to be very robust and reliable."
"Telappliant has been brilliant. Our first experience of a VoIP provider wasn't particularly good, but since we've switched to Telappliant we haven't looked back. We love the features and flexibility of the system, and the support we receive from our account manager is excellent."
"We approached Telappliant following a recommendation from a client and have been a customer ever since. Telappliant provides us with a low-cost, flexible call package, which works perfectly with our VoIP PBX appliance and has a crystal clear billing arrangement."
"Over the years, VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses."
"We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively. "