Award winning, highly responsive IT support.
Are you spending too much time solving IT issues? Is dealing with technology challenges a distraction that you could do without? Would you prefer to use that spent time running your business instead?
Telappliant IT Helpdesk saves you time by providing you with IT support packages specifically tailored to suit the needs of your business.
Access a team of certified technology professionals with years of experience dealing with all things IT.
Round the clock service for businesses with office hours going beyond 9 to 5.
We're quick and efficient - that’s why we have so many happy customers!
Most problems logged by our clients are fixed on the first call.
We're fully impartial, helping you choose the right tools for your business environment.
All time itemised on your monthly bill - you'll know exactly what you pay for.
We respond to your problems within target times defined by our Service Level Agreements.
If we miss a response deadline, we won't charge you.
Fully response driven ticketing system to ensure prompt problem resolution, and automatic escalation when required
We follow strict IT Security guidelines, certified by ISO 27001 (Information Security Management) compliance.
Our software agents monitor of the health of your hardware. Problems are identified and automatically reported to our team for speedy resolution.
We use remote control software to access your IT environment. Over 90% of our clients’ problems can be dealt with remotely.
Understanding your business challenges is essential to providing you with a best fit solution.For IT Helpdesk pricing please contact us, or see our IT Service Packages.