talkAssure™ SIP trunking is a fast and easy way to increase the number of concurrent calls you can make through one internet connection. SIP trunks remove the physical aspect of a phone line – their virtual phone lines are cloud-based and infinitely scalable.
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talkAssure™ with our Voice for Teams service you can extend the functionality of your SIP trunking to enable the use of your Teams client as a telephone. Combine the collaborative capabilities of Teams with Telappliant's cloud telephony services to improve business productivity.
For more information please speak to your account manager.
SIP trunks (or VoIP trunks) enable users to utilise a single internet connection for making and receiving multiple concurrent telephone calls. SIP trunking provides you with added flexibility, improves business continuity and offers substantial cost-savings over traditional telephony services.
By utilising SIP trunks within a converged voice and data network, you can dynamically allocate bandwidth to other needs such as email and web traffic as and when you need it.
SIP (Session Initiation Protocol) is a signalling communications protocol used to create, manage and terminate multimedia communication sessions in an IP-based network. A session could be a simple two-way telephone call, or it could be a collaborative multi-media conference session. Once the session is set up, further protocols/software (e.g. codecs) are required to convert the audio stream over SIP.
SIP trunking provides virtual telephone lines over a high speed IP network, connecting to an IP PBX. In Telappliant’s case, this is a VoIPOffice (i.e. a hosted PBX). Thus, all the customer needs is a fast internet connection, and this in turn, dictates the number of concurrent calls to be made.
"Telappliant has been brilliant. Our first experience of a VoIP provider wasn't particularly good, but since we've switched to Telappliant we haven't looked back. We love the features and flexibility of the system, and the support we receive from our account manager is excellent."
"We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively. "
"Telappliant were more than happy to meet our changing needs with a flexible and accommodating package. Their VoIPOffice business telephone system is extremely cost-effective, scalable and reliable, and their ongoing support is invaluable "
"While we use most of the VoIPOffice phone system's functionality, we've found the online call monitoring and call recording particularly valuable for improving customer service. All our calls are through VoIPOffice and the system has proved to be very robust and reliable."
"Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications."
"Over the years, VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses."