VoIPOffice™ premium is our most popular cloud telephony solution, suitable for organisations with up to 250 employees.
Premium comes with all of the functionality and add-ons found in VoIPOffice starter and plus such as inclusive minutes, call recording and call monitoring but also benefits from CRM integration and round-the-clock support from our in-house UK-based support team.
Features that help you improve customer satisfaction.
Functionality that helps you compete
Remote working promotes flexible approach to business.
A phone solution that grows as your business does.
State-of-the-art infrastructure coupled with world class support.
Solutions that can help you cut costs.
We make the process of switching providers simple and can have you up and running quickly with no loss of service. We port your company number for free and provide you with a switching date that works for you.
If you would like to switch or learn more information please call us on 0345 557 6100.
Access you phone service anywhere there is a broadband connection.
Instantly reduce your telephony costs with free calls between users, even across multiple sites.
VoIPOffice’s inbuilt business continuity features ‘as standard’. Peace of mind, and continued customer contact to any location.
Select which number to have displayed on the outgoing calls that you make.
Relay important information, marketing messages and more to inbound callers, on any incoming line, permanent or timed.
Use virtual receptionists to route calls to departments, or individuals, without the need for human intervention.
Never miss a call again, even when a team or department is unavailable thanks to our advanced call answering functionality.
Just because you're not in the office it doesn't mean you'll be out of reach thanks to our 'call follow me' and other functionality, which can also be used to pass calls to a P.A.
Empower your employees to control the routing of their calls and other features with our online login area.
When busy, callers can select 'call back' to be notified of when a user is no longer on a call, or choose to leave a voicemail.
A simple and efficient business assistant offering contacts management, drag to dial functionality, voice and video calling (soft phone) and instant messaging. Learn more
A user can see when a contact is available, or not, and more easily contact or transfer a call to them.
Control which destinations can be called from which extension, lessening the risk of fraud.
Inbound callers can reach users' directly by calling the extension numbers of your employees.
Monitor staff performance and provide coaching or intervene on calls.
Verify call content and review information exchanged with customers.
Communicator’s screen pop enriches employee interaction with callers. This can be extended to include interaction with modern CRM systems.
"Our IP PBX solution is great and having a competent company run it is invaluable. The flexibility of a true VoIP system without the commercial lock-in of other proprietary manufacturers means I can expand this system more rapidly and cheaper."
"We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively. "
"Telappliant has eliminated our multiple phone systems and integrated our geographically dispersed accommodation with a unified and flexible VoIP telephony solution. We manage the VoIPOffice phone system remotely, which saves us considerable time and it integrates with a bespoke hotel phone billing platform, which works perfectly for us."
"Telappliant has delivered an easy to manage VoIP telephony solution which enables us to customise the services and experiences we provide to our clients across our international branches. In addition to an excellent product, the level of ongoing service and support is outstanding."
"We did extensive research when we decided to switch to VoIP and couldn't find a supplier anywhere near as competitive or as capable of accommodating our 100+ users as Telappliant. The cost per user over the past three years has been fantastic and we are extremely pleased with the financial savings we are making."
"VoIPOffice has proven to be a great solution for Nomad Digital. Having used an on-site IP PBX for so long, as with any new system it did initially take some getting used to, but I'm pleased to report there have been no issues."
"When our contract is up for renewal we will stick with Telappliant due to the excellent service we have received. Staff motivation has increased and we now have an efficient business phone system and fast internet connection we can rely on."