What is a dedicated Internet connection?

A dedicated Internet line is a fixed-bandwidth connection between two points which is available 24/7 for sole use by a designated user, typically a business.

Published on: 9 November 2016

Find out what a dedicated Internet connection is and which businesses they are most suited for.

Typically, the traditional Internet connection that is used by a business is broadband. A major difference between broadband and a dedicated connection, such as leased lines or EFM (Ethernet in the First Mile) , is that whereas broadband is shared and divided amongst local users, leased lines offer a private network that’s reserved only for you.

As a consequence, bandwidth speeds are consistent in both directions, and the network is available 24 hours a day with no slow-down during peak times.


How is it used by business?

Such large-capacity lines are mostly used to link offices to the Internet. Dedicated Internet connections can be used to carry phone calls and also provide enough bandwidth as so that lots of staff can connect to their work computers from home, simultaneously.


What are the business benefits?


A major advantage of having a dedicated connection is the increased reliability. For many businesses, being left without an Internet connection for days could be disastrous. Dedicated Internet connections come with a service level agreement, which guarantees that any major connectivity issues will be fixed in as little as 5 hours. Telappliant personally guarantees 99.999% uptime along with 24/7 complimentary phone support.

High Performance

Because the line is reserved for your business alone, you have sole access to the bandwidth, with no contention from outside. This means that at during any point of the day, you will get 100% performance both upstream and down. This is good if you’re making or receiving phone calls over your connection, sending and downloading large files and video conferencing in HD.

Scalable and Flexible

Bandwidth speed is fully customisable and can be scaled from as little as 10Mbps through to 10Gbps, depending on your individual business requirements, meaning that you only pay for what you need. The symmetrical connectivity means that you get a consistent speed both ways, making for a more productive workforce that is also able to utilise cost-effective cloud services.


Having a secure connection should be a priority for any business, and with a dedicated connection, your network is safer because it is solely used by you alone. The line runs directly from your premises to the Telappliant data centre, resulting in no interference. This makes it easier to deploy security applications and authentication protocols, as the only users of it will reside on your premises.


Who can benefit from a dedicated connection?

For many, the decision as to whether or not they get a dedicated line comes down to how critical it is that they have a reliable, high-performance connection to the Internet.

Lead time varies depending on whether you opt for a leased line or EFM. Typically a leased line will take from 30 days to install, whereas EFM can be connected in as little as 15 days. Granted, these times are longer than traditional ADSL or FTTC connections, but it’s a small price to pay when you factor in that you’re installing a future-proof connection, that is set to transform your business operations, making it much more productive and cost effective in the process.


For further advice about how a dedicated connection could benefit your business contact us.

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