Cloud communications blog

Having been in the cloud communication industry for over a decade, we are uniquely positioned to provide a comprehensive insight into voice, cloud, internet and communications solutions.

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Telappliant have been awarded the ITSPA Quality Mark

The new version of the Quality Mark was launched in 2016 and now has nine Quality Mark holders. The Quality Mark is awarded to companies that go above and beyond current best practice to ensure a trusted and reliable service.

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Posted by | 4 May 2017

BT announce the end of ISDN and PSTN

BT will be switching off their PSTN and ISDN network in 2025. Read more about how this could affect your business and get in touch with our experts.

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Posted by | 26 April 2017

What is the 'cloud'?

Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand.

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Posted by | 13 April 2017

Telappliant are ITSPA 2017 Award Finalists

ITSPA have just announced the finalists for their 2017 awards to be held on the 9th May at the Tower of London.

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Posted by | 10 April 2017

What is an Interactive Voice Response System?

An IVR (interactive voice response) system can give your business instant credibility; quickly improve productivity and customer satisfaction all while providing greater flexibility.

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Posted by | 29 March 2017

What internet speed do I need for my business?

Unless you have hard data on your organisation’s usage, it can be tricky to work out what internet speed (or bandwidth) you actually need. Top-of-the-range services can be costly and are not always necessary however, trying to do too much with too little capacity can seriously hamper productivity.

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Posted by | 13 March 2017

What is a leased line?

A leased line is a fixed-bandwidth, symmetric connection between two points which is available 24/7 for sole use by a designated user. Find out more...

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Posted by | 9 March 2017

Guide to staying safe in the cloud

As the business landscape changes, more and more companies are exploring ways of enabling staff to work away from the office. Cloud computing allows workers to access company data and applications via the internet, anywhere and anytime.

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Posted by | 1 March 2017

What’s the difference between shared and dedicated internet access?

When you’re choosing a broadband connection for your small business, the first fundamental choice you’ll make is whether to go for shared or dedicated internet access. These terms refer to the nature of the connection itself, rather than how it is delivered.

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Posted by | 16 February 2017

Telappliant are now a Vodafone Specialist Partner

We are pleased to have been awarded the status of Specialist Partner by Vodafone as part of its new Partner Programme, in recognition of our communications expertise and customer focus.

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Posted by | 8 February 2017