6 Business Benefits of VoIP

It's no secret that plenty of businesses are now using VoIP telephone systems for their communication needs.

Published on: 23 June 2015

For many businesses, a reliable telephone system is often taken for granted.

It's just kind of expected that calls will have excellent voice quality and you’ll have access to features including virtual receptionists and call diverting. Frankly, we think that this is the bare minimum that you should get from your business telephone system. 

Stop settling for the status quo and experience the business benefits of VoIP that make you wonder why you waited so long to upgrade in the first place.

 

Compete with bigger firms

With startups and small businesses suffering from increased competition and over-saturated markets, it's vital that you compete with those above and around you intelligently.

The deep functionality embedded within cloud telephony can offer your business an efficient way of competing with more established businesses with bigger resources. You'll be able to create a better first impression, save vital capital and come across as a true national business in order to keep up and stay ahead of your competition.

 

Increase customer satisfaction

It's cheaper to retain customers than acquire new ones, so it's vital that you keep yours happy; with happier customers comes increased loyalty and ultimately, repeat business.

VoIP telephone systems will make sure you answer every call, whilst enabling you to gather tangible details on customer behavior that allows you to make smarter business decisions.

 

 

Work anywhere

The way people work is changing all the time and modern organisations that want to stay at the top of their game need to alter their procedures to match. VoIP telephone solutions fit directly into this notion and provide businesses with the flexibility and freedom to work anywhere, without sacrificing productivity.

You can hot desk, work from home and connect to your business telephone system wherever there is an Internet connection, meaning that you're always in the know, regardless of your location.

 

Grow bigger

A big challenge for a growing business is knowing how and when to expand your communications; particularly when you start to employ more staff and expand to multiple locations.

VoIP solutions easily adjust to your communication needs. If you need to add more employees, new offices, it is simple. One service controls your entire communications network and there is no need to install a new system in different offices.

 

Increased reliability

Reliability is an imperative deciding factor when it comes to adopting new technology for your business. 

24/7 support, cutting-edge infrastructure and live network monitoring ensures that you're covered in the very unlikely event that disaster strikes.

 

Save money

Communications are important, but sometimes costly, business necessity. With more businesses than ever looking to cut costs, cloud communications offer more ways for you to save money, by powering your telephone system over your internet connection.

Traditionally businesses will spend a lot of money on hardware and infrastructure for their telephony solution that is both difficult to maintain, repair and upgrade. Our cloud-based solutions remove the physical aspect of this and associated costs, replacing it with a more competitively-priced system that is in "the cloud".

For more information on the business benefits of VoIP telephone systems, check out the articles below. Alternatively, you can contact us using one of the following options and we'd be happy to have a quick chat into how your business can be improved.

 

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