...used by 100,000 businesses and government organisations in more than 180 countries. Established in 2006, Huddle is the leader in cloud collaboration and content management for the enterprise, enabling blue chip clients such as Disney, HTC and Kia Motors to securely manage projects, share files and collaborate with people.
When Huddle approached Telappliant in 2009, the challenge was simple: to significantly reduce the company's telephony overheads by moving away from legacy phone lines. For Huddle, cost per user was the most important factor influencing the choice of VoIP provider, although call quality and reliability were also key criteria.
With low cost calls the biggest priority for Huddle, the company wanted a cost-effective VoIP telephone system that would deliver significant financial savings. Of course, the VoIP solution would also need to be capable of handling Huddle's high call volume and 100+ users. Huddle additionally needed Telappliant to provide a variety of UK and international geographic numbers, so that customers around the world could call a local number for support.
VoIPOffice has made it particularly easy for us to expand and grow the company because we can enable additional telephone lines as necessary and introduce local phone numbers wherever we operate.
VoIPOffice's high security meets all our requirements and the call queuing system works very effectively for our lead generation team.
The customer service we have received from Telappliant has always been very responsive. I have no hesitation in recommending Telappliant to other businesses who are looking for a VoIP provider.
Paul McCourt, Huddle