Telappliant is one of Europe's most knowledgeable VoIP service providers for business, with a team of highly qualified VoIP experts and almost a decade's experience delivering Internet telephony solutions to companies of all sizes.
The following white papers are available to download. Each paper has been written to enable readers to understand more about VoIP technology and how it can benefit their organisation.
Unified Communications for the Small or Medium-Sized Enterprise
Three-quarters of senior managers experience delays from inadequate communication. Team performance, company efficiency and business competitiveness are frequently compromised because communications are not unified. By demolishing the barrier between the phone system and IT infrastructure, and by adding an additional layer of advanced capability, unified communications offers an easy to implement and simple to manage solution.
This white paper explains unified communications and analyses its benefits in the context of small and medium-sized enterprises (SMEs). It also covers six essential things you need to know and provides useful guidance on how to calculate the return on investment from a unified communications strategy.
The ITSPA Guide to Planning & Managing VoIP
Voice over IP, or VoIP, is a technology increasingly popular in business for its ability to run voice communication over computer networks - including the Internet - and reduce costs.
This guide, created in conjunction with the Internet Telephony Service Providers Association (ITSPA), explains what VoIP is and how it can help your business. It also provides advice on planning a VoIP implementation and guidance on management, business continuity, security and compliance.
VoIP Telephony for Business: