VoIP News: May 2012

The importance of being able to communicate on many different levels will not have escaped the shrewdest and most successful British companies. Indeed, whether it is clients or business colleagues they are dealing with, the potential to contact somebody via a phone call, email or through social media remains. With this in mind, it is good news that one of the most popular telephony options - VoIP - is adding numerous strings to its bow.

An overhaul of telecommunications software can provide a timely boost for any business in these difficult economic times. In fact, with the potential to boost efficiency and increase productivity, it might be that a change of tactics in this area is a welcome move at any time. The Commonwealth Bank of Australia has become the latest firm to announce it is ready to revamp its range of solutions, which means ditching its existing technology in favour of new models.

As the VoIP revolution in the telecommunications departments of British firms gathers pace, more and more businesses will come to rely on the technology as their primary way of contacting members of staff, suppliers and clients. Telappliant's business sales manager for Europe, the Middle East and Africa Tom Dobson has given an enlightening insight into what the future of the industry holds - and he believes the picture is particularly bright for VoIP.

In this day and age, saving a few pounds here and there can be a huge deal for British companies. Indeed, some might survive or fall on the back of their ability to be efficient with spending and control wastage. With this in mind, one of the best options at their disposal is to ditch standard mobile phone pay plans and invest in VoIP.

With remote and home working taking over in many industries across the world, harnessing this trend and allowing it to develop to the advantage of a business and its employees is a tricky but ultimately rewarding challenge. More people want the flexibility to work whenever and wherever they want. In the modern world, this could even be a demand of some staff - and if firms want to keep their most talented workers, allowing them this option might be the difference between benefiting from their expertise and losing them to a rival company.