VoIP News: Awards

Telappliant hits the shortlist for ITSPA Awards

Leading Internet telephony provider, Telappliant, has made the shortlist for both the 'Best business unified solution' award for its VoIPOffice Hosted Edition Package and 'best consumer VoIP' award for its consumer website VoIPtalk, at the ITSPA VoIP Awards 2008.

This is the first ever Internet Telephony Services Providers' Association (ITSPA) awards and they have been set up to reward excellence in the UK VoIP and Unified Communications space. Telappliant is up against the likes of Tesco in both consumer and business categories.

VoIPtalk (www.voiptalk.org) offers voice compression technology that enables 80,000 subscribers' high quality calls, even in the most adverse bandwidth conditions. VoIPtalk is a feature rich consumer VoIP offering with voicemail-to-email, time of day forwarding, automatic top up, call divert and inbound number routing. All products offer exceptional customer service and value for money.

VoIPOffice Hosted Edition Package (www.telappliant.com/e2e-package), made the best business unified solution shortlist for its multitude of advanced features: Call distribution, virtual receptionist, unified messaging, audio conferencing, call recording and monitoring, advanced call statistics, CRM integration capability with Sugar CRM and Microsoft CRM. The service eliminates the need to purchase and maintain expensive office phone hardware, making it an attractive proposition to all businesses.

Winners will be announced at the Awards ceremony, co-hosted by Derek Wyatt MP and Ian Taylor MP, at The House of Commons Members Dining Room on 11th December 2008.

Eli Katz, chairman of ITSPA said: "The purpose of the ITSPA awards 2008 is to foster excellence and to recognise and reward achievement. We look forward to hosting the event and honouring companies who have made a significant contribution to our rapidly developing and innovative UK IP communications industry.

"Tan Aksoy, CEO, Telappliant, said: "To be shortlisted for both these awards is fantastic. The last 12 months has seen no respite in our commitment to providing both our consumer and business customers excellent performance, service delivery and competitive pricing with our VoIP products. We're delighted to reach the shortlists as a glowing endorsement of just how successful Telappliant is."

Posted on: 2008-12-08, in: Awards, Telappliant News

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Telappliant Scoops Aastra's SIP Handset Distributor Of The Year 2007 Award

London-based IP specialists see 80 per cent annual increase in sales of Aastra products.

Telappliant has been named 'SIP Handset Distributor of the Year' by communications company, Aastra. Telappliant achieved 80 per cent uplift in sales of Aastra SIP handsets in the last twelve months, largely due to the introduction of Aastra's versatile 5i Series of Session Initiation Protocol (SIP) handsets and the increasing demand for Internet Protocol (IP)-based telephony.

'Aastra's SIP phones are market leading products, combining a great set of features with a competitive price. Our customers like their sleek design and the embedded XML browser just adds to their attraction,' said Sunny Singh, Head of Channel Sales at Telappliant.

Tan Aksoy, Telappliant CEO, added: 'We strongly believe in open standard solutions and Aastra is one of the very few companies that were early adopters of the SIP standard. Handsets from Aastra's 5i series exemplify this continued commitment to interoperability as they have been designed to integrate with leading VoIP call server platforms. We now see the SIP standard more widely adopted and offering new innovative solutions, including fixed mobile convergence.'

Anne Warren, Sales Manager for Aastra, said: 'We are very pleased to recognise Telappliant as our top UK SIP Handset Distributor 2007. The company's commitment, support and enthusiasm have really made a difference in the past twelve months. The team's high level of expertise wins customers' trust and helps them to find the best products and solutions for their needs. We look forward to working with them for continued growth in 2008.'

As well as distributing Aastra's SIP handsets, Telappliant offers an exciting portfolio of VoIP services, ranging from its powerful VoIPOffice IP PBX solution to the new Insight multi-services portal, designed for resellers and service providers looking to deliver own-brand solutions into their respective customer bases.

Aastra recently expanded its 5i Series of SIP telephones with the launch of the 51i in the UK and across Europe. With the addition of this smartly featured and keenly priced single-line IP phone, end-users will now have access to one of the most complete portfolio offerings of SIP desktop and wireless phones in the industry.

Aastra's portfolio of standards-based VoIP handsets has been designed to tightly integrate with today's most popular IP platforms. In addition to supporting a wide variety of IP PBX and Softswitch solutions based on the latest SIP standards, Aastra's family of IP products has been specifically tested and/or certified compatible with the platforms such as Asterisk™ / Digium, BroadSoft® and Nortel Networks.

Posted on: 2008-01-29, in: Awards, Telappliant News

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Telappliant reaches BCS awards finals

Voice over internet protocol (VoIP) communications may have been spreading throughout the business world, but Telappliant is the only VoIP supplier in the UK worthy of recognition, in the opinion of the British Computer Society (BCS).

The London-based internet telephony solutions provider is the only company in the UK VoIP sector to make it into the finals in the Technology Supplier of the Year category at the BCS IT Industry Awards 2007.

With BCS choosing companies from across the IT industry to battle it out for top spot, Telappliant has had to meet high standards of professionalism and excellence in the VoIP field in order to reach the last ten.

"We are extremely pleased to be finalists," said Muhammad Nasim, chief technical officer of Telappliant.

"We have prided ourselves on being experts in VoIP technology, offering the best possible services to our customer base."

Mr Nasim added that the wide range of VoIP options on offer from the company were helping their customers find the right package for them in order to "dramatically enhance their offerings and in a number of cases to radically change their business models".

Whether this will be enough to take home the coveted Technology Supplier of the Year gong is not yet certain, but all will be revealed at the awards ceremony in central London on December 6th.

Posted on: 2007-10-04, in: Awards, Telappliant News

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Telappliant given ISO certification

Small businesses can now be even more confident when purchasing IP telephony solutions from Telappliant after the firm announced it has been given ISO 9001:2000 certification.

The VoIP provider has become one of just 150,000 firms worldwide to have achieved the status - which recognises companies for their consistent working practices.

ISO 9001 is certification that a company has passed the independent quality audit it must take every year to maintain its status. Telappliant have been awarded with the most recent 2000 version which combines three standards into one.

The new status is good news for small businesses planning to use one of Telappliant's services as it guarantees that the products are of a high standard.

Omar El-Jundi, head of business operations, said: "We are extremely pleased to gain this worldwide certification status.

"Our internal operations, account and support procedures have always been well maintained and strictly adhered to so that we can always provide customers with the best possible service.

"ISO 9001 certification is a guarantee to our customers that we are committed to ensure high quality processes and procedures continue to keep us ahead of our competitors."

Core quality management principles covered by ISO 9001 include customer focus, leadership, people involvement, continual improvement, a factual approach to decision making and a mutually beneficial supplier relationship.

Posted on: 2007-09-07, in: Awards, Telappliant News

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