Telappliant rolls out VoIP system to support 2.5 million people

Some 2.5 million people around the world are now in a position to enjoy faster and more reliable communications with a company after Telappliant rolled out the very latest voice over internet protocol (VoIP) technology in its headquarters.

AngloINFO, the largest network of websites in the world for English speakers based away from the UK, used the company's expertise and access to state-of-the-art solutions to boost its telecommunications infrastructure.

Among the benefits of using VoIP to power its new telephony system is the anticipated reduction in international call waiting time, as well as a decrease in costs – with both factors due to fall by about 50 per cent.

Henry Ayres, head of technology at AngloINFO, said his firm's previous set-up had been time-consuming to run and required plenty of resources. With more than 80 million page views every month and 2.5 million customers to serve, it was inefficient for the company to be operating such a system.

After working with a Telappliant account manager, the organisation chose to carry out a trial run of several VoIP solutions before eventually settling for the VoIPOffice Hosted package.

"Our organisation now benefits from a VoIP telephone service that effectively supports our business requirements. Telappliant hosts our phone system, so no system maintenance is required on our part and there is always space to accommodate growth. We can also add extra telephone lines as and when we need them," Mr Ayres stated.

Tan Aksoy, chief executive officer at Telappliant, added that VoIP is a fast, efficient, cost-effective and reliable communication tool for businesses. It is described as a simple yet scalable option with a wide range of benefits.

Telappliant was one of the earliest entrants into the VoIP market, giving it valuable experience built up over nine years of providing customers with the very best technology. More than 80,000 users currently subscribe to its vast VoIP network.