Could VoIP solutions play a role in adoption of e-commerce?

VoIP solutions might be considered a vital addition to a firm's infrastructure during a period of growth, such as when it is adopting e-commerce technology.

Andrew Corbett, membership services director for the UK IT Association, has spoken on the subject of engaging business through the web and communications devices.

He noted that there is plenty to consider before committing to the change, including stability, track record and various references.

When choosing a developer, Mr Corbett advised: "If you can have a look at their accounts, do, because there's a lot of pressure on developers at the moment and that means they won't all be around in a year's time."

Combining e-commerce with VoIP solutions may be considered an effective way towards healthy multi-channel sales and marketing.

The UK IT Association aims to safeguard the future of the IT industry within Britain and monitor its progress and help it to thrive.