IP telephony solutions could make new staff a possibility

Companies could find the cost benefits of IP telephony solutions make it possible for them to hire new staff and continue to grow as the economy recovers.

According to a spokeswoman for the Federation of Small Businesses (FSB), there are certain specific financial concerns bearing down on British companies at present.

For instance, if payroll costs were to be reduced, many small firms believe they would be able to afford to take on new staff.

"Small firms truly are the backbone of the economy, so it is vital that small businesses are encouraged to take on staff," the FSB spokeswoman argues.

Until payroll costs do come down, IP telephony solutions could be a scalable cost-cutting alternative.

With internal calls often free and external communications potentially subject to lower tariffs, VoIP phones can reduce telephony charges by a greater amount in real terms as the number of employees using the system increases.