SIP implementation 'has many benefits'

Small businesses can benefit massively from implementing VoIP using Session Initiation Protocol (SIP), an expert has claimed.

In an article for All Business, Ramon Ray stated that one of the key advantages of this technology is the ability to expand the infrastructure easily as a business grows.

On top of that, the specialist remarked, companies such as Grandstream are now producing desktop phones with built-in video cameras and web browsers, allowing employees to connect in a variety of ways with clients and each other.

Another use of the technology is for video surveillance, enabling business owners to easily monitor their premises, as well as simple intercom systems for door-entry, Mr Ray continued.

"It doesn't have to be daunting and to set up an integrated solution for voice calling, video calling and video surveillance so SMB [small and medium-sized business] owners can really keep a visual pulse on what is occurring with their customers and at their businesses when they may not be there," he added.

In a recent article for TMCnet, Rajani Baburajan commented that companies can add value to their business by utilising the auto attendant feature that VoIP can provide.