Cut costs and IT complexity with VoIP, expert says

Lower costs and simpler IT support requirements are just two of the reasons for businesses to implement hosted VoIP solutions.

That is the opinion of Gail Holt, who listed the key benefits of choosing managed IP telephony in an article for mybroadband.co.za.

Purchasing expensive infrastructure is no longer required for communication systems, she stated, as providers take care of that side of things, leading to substantial cost reductions.

On top of that, hosted VoIP systems can be administered easily via a web-based interface, meaning lower IT support costs, Ms Holt commented.

"Hosted VoIP is an operating expense rather than a capital expense, so all businesses need to pay is an affordable monthly service fee to have access to a range of capabilities that can improve productivity and connect the business to advanced telephony," the expert explained.

Sarah Linares, vice-president of Santa Barbara technology firm TMC, recently revealed her business successfully migrated to hosted VoIP, a move which has saved the company a substantial chunk of money and allowed it to access several types of telephony functionality.