Switch on to Hosted PBX

Hosted PBX solutions can significantly reduce the costs of office telephony, according to a technology expert.

Writing for TMCnet, Carolyn Dawson stated hosted PBX cuts out the need for high levels of capital investment and can greatly reduce the unit costs of line rental and individual calls.

Monthly deals also make planning and cash-flow management easier for businesses, she continued, while costly on-site maintenance charges are eliminated entirely.

Perhaps most importantly, Ms Dawson argued, the flexibility of hosted PBX means it is completely customisable for every enterprise and can grow or shrink as circumstances require, minimising resource wastage.

"Businesses can enjoy the benefits of advanced telephone systems by leveraging hosted IP telephony that ensures zero service disruptions during business operations and also protects against upfront costs or unexpected expenses," she added.

IT research specialist Michael Osterman recently told fiercevoip.com that hosted services could be one of the best ways for small and medium-sized enterprises to gain a competitive advantage.