Firms should 'test' their network before introducing VoIP solutions

Companies have been urged to test their data network before introducing VoIP solutions.

Sheena Finnegan, a technology expert, advised businesses to make sure their network has sufficient bandwidth to support the technology in all areas it will be installed.

She wrote on itbusiness.ca: "This will ensure that the quality of service from your VoIP meets your expectations.

"Next, while deploying the system, be sure to test all locations before putting them into production."

Once the technology has been set up, companies should keep a record of their network settings for future troubleshooting.

Ms Finnegan added that upgrading to the technology offers a myriad of benefits to firms.

"The move to VoIP saves money on local and international calling as well as on cabling costs for new buildings. Further, switching to VoIP uses the same staff for network, data and telephone setup maintenance, saving time and headaches," she said.