Asian firm launches VoIP solutions business directory

VoIP solutions have been integrated into an online Asian business directory in a bid to improve customer communication.

VoiceOne, a VoIP services provider, has developed its WebTalk Directory which allows customers in the Philippines to call their required company by clicking a button, reports malaya.com.

Users do not have to dial a phone number or download any software in order to make a call as IP telephony solutions are integrated into the web interface.

All calls are free, allowing companies to save a significant amount on infrastructure costs and encouraging customers to contact them.

Janette Toral, founder of the Digital Filipino Club, claimed modern firms must embrace VoIP.

She told the news provider: "Businesses have to join in the internet technology revolution or else they will be left behind.

"The challenge these days is to make sure you keep up with the fast-paced trends of social media and communications like VoIP."