VoIP key to communications, according to Telappliant

Voice over Internet Protocol (VoIP) is a key driver to businesses adopting unified communications (UC), Telappliant has said.

Tan Aksoy, CEO and founding director of the VoIP business solutions provider, said that a VoIP UK telecoms platform is a "primary requirement" of any business looking at UC.

VoIP also drives UC uptake because telecom expenditure is "the first thing people look at when saving costs" as it is one of the biggest business overheads, Mr Aksoy added.

He predicted that the UC environment would see "further convergence" in 2010, with combined voice, mobile and video delivering a "single communications experience".

Mr Aksoy was speaking yesterday at the enterprise business communications event UC Expo in London, which concludes today.