Company highlights benefits to business of VoIP PBX

A telecoms company has highlighted the benefits VoIP PBX can bring to small businesses across the UK.

Telephony firm voxclever has highlighted the fact that consumer-grade VoIP providers, such as Skype, have helped to drive the uptake of VoIP over the past few years, but have failed to cater fully to the needs of the business environment.

The key idea is that with a business-specific VoIP carrier, needs such as a private branch exchange (PBX) are catered for, allowing for greater flexibility and reliability in the organisation's communications infrastructure.

Business-grade VoIP services can help companies save on costs while increasing the productivity of their workforce, the study by the firm said.

And companies can take the cost savings made possible by VoIP PBX further, by considering the use of open-source PBX, a separate study has found.

The study, based around the recent DigiumAsterisk World conference in Miami Beach, Florida, found that businesses can cut their costs by almost 50 per cent if their consider using an open-source PBX to route their corporate VoIP traffic.