VoIP solutions to grow

Support for VoIP solutions is set to grow through to 2014 and beyond, according to a report.

The study by Juniper Research - "Mobile Cloud Applications & Services: Monetising Enterprise & Consumer Markets 2009-2014" - highlights the importance of data storage for the mobile phone sector.

Cloud applications and services are used by VoIP carriers to support applications, provide operational infrastructure and better shuttle the flow of data.

The report identifies the growth area on the basis of expansion of VoIP supporting mechanisms, such as HTML5, combined with a greater adoption of smartphone technology by the enterprise space.

HTML5 has been used by Google as an alternative to Adobe Flash as a platform for delivering Google Voice on the Apple iPhone.

The one blot on the cloud sector's horizon is the growing issue of security, though companies such as McAfee and Kaspersky are working on this.

Dr Windsor Holden, author of the Juniper Research report, said: "Not only is it imperative for cloud providers to ensure that access to and storage of customer data is secure, but that the procedures that they put in place in this regard - including data backup strategies - are transparent to the customer."