Next-generation roll-out could be affected by 'satisfaction with existing services'

The fact that many web users are satisfied with the broadband services they already have could have an impact on the rate of roll-out for next-generation technology, says an expert firm.

According to Forrester Research, whereas dial-up internet services caused clear frustration among consumers that led to the relatively rapid availability of broadband, many people are content with what they now have, leading to questions about demand for faster technology.

Ian Fogg, principal analyst at Forrester Research, added that fixed-line next-generation broadband services will not be boosted by an expansion in mobile next-generation connectivity as it will be more profitable for providers to sell them alongside each other.

Speaking at the Westminster eForum keynote seminar the Future of Broadband in the UK, Mr Fogg said: "There isn't a large amount of pent-up dissatisfaction with current-generation broadband."

Faster broadband speeds can be used to achieve quicker download times and to run VoIP hardware more efficiently.

Virgin Media recently launched a 50 megabits-per-second broadband service and plans to launch even faster speeds in the near future.