More businesses deploy VoIP to save money

As the global economic downturn continues to bite, more businesses are deploying Voice over Internet Protocol (VoIP) as a way to save money, a leading expert claims.

Stephanie Viscusi, TMCnet.com assignment desk editor, said the need to trim costs is "vital for success", which is where VoIP is able to excel.

Citing a recent VendorSeek article, Ms Viscusi pointed out that the technology can save money in three main ways - firstly in the call centre where it reduces the cost per minute of calls made.

Secondly, the communications service can cut the cost of engaging in conference and video conference calls, which are gradually becoming an essential part of business life.

Finally, in cases where face-to-face contact is necessary, employees can bring portable phone routers with them in order to access cheaper call tariffs.

"In today's economic climate, choosing Voice over IP for their telecommunications needs means companies can succeed while strengthening their workforces by cutting back on costs without cutting back on wages," Ms Viscusi concluded.

A study published by analysis firm Ovum has predicted the mobilebroadband industry could be worth around £94 billion by 2014.