Virgin Media offers 10Mbps upgrades for customers

Virgin Media has announced plans to upgrade millions of its customers currently on a 2Mbps service to a faster speed.

Following a fibre upgrade to the capacity of its network, the company can now offer higher broadband speeds as standard to more customers.

This includes the recently well-publicised service up 50Mbps which is being trialled in some areas of the UK.

Moreover, the firm intends to upgrade many customers currently receiving the 2Mbps service to a new line boasting speeds of up to 10Mbps.

Virgin has indicated that this upgrade, claimed to be the biggest service increase of its kind ever conducted in the UK, will take place from May.

Neil Berkett, chief executive of Virgin Media said the upgrade is now possible due to "the power of our next generation network".

He also claimed that the company is "proactively developing the UK's broadband market, driving consumer expectations and the demand for high speed broadband services".

Recent research by regulator Ofcom has indicated that many people often don't actually receive the broadband speeds which are advertised by internet service providers.