VoIP must be viewed as 'Voice Plus'

Companies considering the deployment of VoIP are best served to view the technology as "voice plus whatever else you want to do", a leading website claims.

According to ITWorld.com, the positive aspects of VoIP are most easily understood in simple terms meaning that companies should adopt a "back to basics" approach to the service.

Part of this is about understanding that VoIP "adds functionality to voice" meaning that it should be viewed as "voice plus whatever else you want to do".

By doing so, businesses can enjoy the efficiency and cost cutting benefits inherent in the deployment of commercial VoIP.

"What really does matter is that 'voice plus' contributes to the financial benefits every single organisation wants to realise from technology. It enables you to do more with less," the website pointed out.

Michelle Robart, editor of leading technology site TMC, recently said that many businesses still remain unsure about introducing unified communications, despite its clear benefits.