Work-life balance benefits from VoIP introduction

Businesses introducing VoIP technologies are able to achieve a better work-life balance for their employees, a leading expert claims.

Writing in the Aberdeen Press & Journal, Converged Communications business development director Andy Pearson described VoIP as the "technology of the century".

He explained that this is because it can deliver significant cost benefits and provide a more unified communications infrastructure.

However, Mr Pearson added that the technology can also deliver a personal benefit for employees by providing an "invaluable tool helping users strike a work-life balance".

"Calls can be directed from your office direct-dial number to your home, while business calls made from your home can be added to your office phone bill and give the appearance, to the customer, of originating from within the office," Mr Pearson explained.

"For businesses starting out, VoIP can help create a 'virtual office' - giving the illusion of a permanent office base when the reality is that everything is home-based."

However, Light Reading's VoIP Services Insider has warned that VoIP providers should learn the "hard lessons" of past telecoms security problems as the technology evolves.