Businesses 'saving costs with UC'

Organisations are using unified communications (UC) to lower their costs, according to a security solutions provider.

Frank Cabri, vice president of marketing and product management at Facetime, which develops security for 'greynet applications' such as instant messaging and VoIP, explained to TMCnet.com that a wide variety of groups are taking advantage of the burgeoning 'work from anywhere' mentality.

This included call centres, hospitality businesses and regulated workplaces such as hospitals.

"Where organisations in the network are trying to reduce costs and are moving employees to either home offices, semi-permanent or temporary hotel-type offices in a sort of corporate location, they're deploying UC to ensure that the individual is still connected and that people can see that the person is online," he said.

"They have as many of the benefits as possible as they would if they were sitting a cubicle right next to their fellow employees."

Last month, it was revealed in a survey by IDC and InfoWorld magazine that businesses are becoming more sophisticated in their use of UC and what they require from suppliers of the technology.

Posted on: 2008-11-20, in: General VoIP

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