Choose a security-aware VoIP provider for conferencing

A major advantage of VoIP is that it allows employees to take part in meetings regardless of their location, but a security-aware VoIP provider should be chosen to deploy the system, an industry commentator has said.

Michelle Robart, from TMCnet, explained that VoIP solutions can let a number of users be connected on one conference bridge.

People working from home or other locations can enter the meetings via their telephone, computer or softphone using a process called IP audio conferencing.

She explained: "IP audio conferencing relies on packet switching to transmit data from one point to another."

However, she warned: "Those in the market for a business VoIP service should be aware that every audio-conferencing solution does not offer security options to protect against network intruders."

She recommends looking for a VoIP provider that has multilayered security systems in place to protect its IP infrastructure.

Ms Robart also advised businesses which want to purchase an IP audio conferencing system to be aware of the H.323 standard, which defines how information is sent over IP networks.