VoIP said to cuts costs and increase productivity

Experts are drawing attention to the cost-cutting benefits many businesses could enjoy by switching to Voice over Internet Protocol (VoIP) telecommunications.

Kathryn Vercillo wrote in the Washington Post that companies can save huge amounts by using VoIP phones, singling out global enterprises as having the most to gain from the new technology.

"With VoIP, your calls are routed through your computer, allowing them to be conducted without long distance charges no matter where in the world you are calling," she explained.

"This is particularly beneficial to businesses working with international employees and contacts but it can also be useful for businesses that operate multiple locations in a more condensed area."

In addition to the cost-cutting benefits, Ms Vercilo also highlighted how VoIP can increase productivity by removing barriers to communication and allowing streamlining of secretarial and network administration operations.

She cautioned, however, that businesses need to spend time selecting the most suitable VoIP carrier, and that any telecommunications solution should always be tailored to the individual requirements of the company.