Best in class VoIP deployments save $150 per user each year

A new report has revealed that organisations "adept" at deploying mobile VoIP report saving over $150 per user per year and an average return on investment (ROI) of 49 per cent.

The research by AberdeenGroup found best-in-class organisations leverage mobile VoIP for productivity and cost savings.

It found that 69 per cent of organisations surveyed look to mobile VoIP as a way to enhance productivity, while 60 per cent also expect to reduce their mobile phone costs.

"Best-in-class organisations deploy a mobile VoIP solution for the productivity benefits first and for the lower cost second," said Philippe Winthrop, research director for wireless and mobility research.

"They are using mobile VoIP to develop seamless coverage capabilities within the enterprise and implementing tools such as mobile instant messaging to provide their employees a mobile dimension to their unified communications solution."

The study also found best-in-class organisations are four times more likely than others to have a high level of expertise in integrating their mobile VoIP solution with other unified communications solutions.