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Professional Services 

Whether you need expert consultancy, customised solution delivery or an enterprise-level voice application, Telappliant can help.

Our Professional Services offerings combine core competencies with years of expertise in the telecommunications and information technology industries. As one of the leading Internet telephony solutions providers, Telappliant has resources, processes and products to design develop and implement robust, scalable and cost-effective telephony solutions.

With industry-leading expertise in voice over IP, telecommunications and open-standards, our consultants will work with you through the following stages of project delivery:

Requirements Capture:
Our team of experts assess your business, user and functional requirements to develop a project brief and ensure that the project scope is clearly defined.


Professional Services

High-Level Specification: We outline the overall scope of the project to ensure the objectives are delivered and that the delivered system meets your needs.

Technical Specification: We address the technical specification needed in order to implement the requirements outlined in the High Level Specification. This stage involves sessions with our technology team to discuss topics such as Quality of Service (QoS), billing, NAT traversal, hardware selection availability, resilience and scalability.

Professional Services

Systems testing and acceptance: Our technical team tests the system as a whole to validate that it meets its specifications and the objectives of its users.

Training and operational handover: We ensure a smooth handover of implementation, ensuring all key processes required to achieve operational success are understood and the necessary training has been provided.

Post-implementation support: Telappliant's services extend beyond system implementation and training. From the volatile environment of post implementation transition to steady-state operations, Telappliant will provide support to make your business successful.

Professional Services

Discover the exceptional benefits of Telappliant solutions in the following core competencies:

  • Consultancy
  • Customised solutions
  • Managed applications
  • White Label solutions
  • Hosting services


Revolutionising Customer Experience

If carrier-grade reliability and service is what you are looking for,
then speak to one of our representatives today.


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