Whether you need expert consultancy, customised solution delivery
or an enterprise-level voice application, Telappliant can help.
Our Professional Services offerings combine core competencies with
years of expertise in the telecommunications and information technology
industries. As one of the leading Internet telephony solutions providers,
Telappliant has resources, processes and products to design develop
and implement robust, scalable and cost-effective telephony solutions.
With industry-leading expertise in voice over IP, telecommunications
and open-standards, our consultants will work with you through the following
stages of project delivery:
Requirements Capture:
Our team of experts assess your business, user and functional requirements
to develop a project brief and ensure that the project scope is clearly
defined.
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High-Level Specification: We
outline the overall scope of the project to ensure the objectives
are delivered and that the delivered system meets your needs.
Technical Specification: We address
the technical specification needed in order to implement the requirements
outlined in the High Level Specification. This stage involves
sessions with our technology team to discuss topics such as Quality
of Service (QoS), billing, NAT traversal, hardware selection availability,
resilience and scalability.
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Systems testing and acceptance: Our technical
team tests the system as a whole to validate that it meets its
specifications and the objectives of its users.
Training and operational handover: We
ensure a smooth handover of implementation, ensuring all key processes
required to achieve operational success are understood and the
necessary training has been provided.
Post-implementation support:
Telappliant's services extend beyond system implementation and
training. From the volatile environment of post implementation
transition to steady-state operations, Telappliant will provide
support to make your business successful.
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Discover the exceptional benefits of Telappliant solutions in
the following core competencies:
- Consultancy
- Customised solutions
- Managed applications
- White Label solutions
- Hosting services
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Revolutionising Customer Experience
If carrier-grade reliability and service is what you are looking for,
then speak to one of our representatives today.