Telappliant Insight™
Are you looking to provide VoIP services to your customer base and want to work with one of the leading service providers in the UK?
Become an Internet Telephony Services Provider with Telappliant.
Designed exclusively for channel partners looking to resell VoIP services, the new Insight™ portal from Telappliant provides you with everything you need to become an ITSP. With a host of application modules you can now offer a multitude of advanced telephony services to your expanding customer base.
Application modules
Insight™ is built on a modular infrastructure allowing you to select feature modules that complement your feature base and that your customers' demand. Click on the appropriate button below for more information.
Insight™ is built on the same standards as the rest of the Telappliant VoIP network so you can be confident of a robust and scalable service at all times. With its multi-tenant capability Insight™ customers have access to full system management via a globally accessible web administration portal.
Insight™ is available as either co-branded or fully branded versions, providing you with a low barrier to entry into the VoIP services market. Each application module provides a fully branded user web portal which provides your customer's with up to the minute service information. You make the decisions on the services you want to offer your customers, and we'll provide the expertise and a proven VoIP network to make our partnership a success.
Features
Insight's™ multi-tenant capability provides you with the flexibility to cater for a diverse customer base. It gives you maximum control allowing your customers to enjoy the benefits of a superior VoIP service.
Multi-Tennant Features Table 
| Service Provider | Service Reseller | End User | |
| Own trunk | YES | NO | NO |
| Rebranding | YES | NO | NO |
| Autoprovisioning | YES | NO | NO |
| Online payment | YES | NO | NO |
| Multi-agent | YES | NO | NO |
| Customer portal | YES | YES | YES |
| Admin portal | YES | NO | YES |
Management Features Table
| Residential | Callshop | IP PBX | CallingCard | Hotel | |
| Customer care portal | YES | YES | YES | YES | YES |
| Auto Provisioning | YES | NO | NO | YES | NO |
| Online payment | YES | NO | YES | YES | NO |
| Sales reporting | YES | YES | YES | YES | YES |
| Call records | YES | YES | YES | YES | YES |
| Multi-level access | NO | YES | NO | NO | YES |
| Tariff Management | YES | YES | YES | YES | YES |
Service Features Table
| Residential | Callshop | IP PBX | CallingCard | Hotel | |
| Outbound calls | YES | YES | YES | YES | YES |
| Inbound Calls (DID) | YES | YES | YES | YES | YES |
| Peer to peer calls | YES | NO | YES | YES | NO |
| Voicemail | NO | NO | YES | NO | NO |
| Call Queue | NO | NO | YES | NO | NO |
| IVR/Auto Attendant | NO | NO | YES | NO | NO |
| Music on Hold | NO | NO | YES | NO | NO |
| Extensions | NO | NO | YES | NO | NO |
| CallBack (sms,ani,web) | YES | NO | NO | YES | NO |
Business Benefits
The benefits of Insight™ are wide ranging. You can create your own fully branded or co-branded service, to your own specifications.
Option of co-branded and fully branded versions Multiple service modules Multi-tier billing Web administration and management system Web flexibility to provide a single view of all your business operations Modular architecture PayGro - Your costs only increase when your business does Least cost routing - choose your own carrier for call termination Scalability - highly scalable infrastructure built on the Telappliant voice over IP network Various levels of business support Low contract period Rapid-time-to-market and a low cost barrier to entry Easy integration with various TDM/PSTN and VoIP networks Supports SIP protocol for widest VoIP product compatibilityPricing
Insight™ provides channel partners with a unique pricing model, based on system usage. Partners are also able to terminate minutes with their own carriers making Insight™ one of the most cost effective VoIP solutions.
To find out more, please download full price table in PDF format. Free Adobe PDF Reader is available for download from Adobe webpage.
Support
Telappliant Insight™ has a variety of business support packages available, ranging from office hours to 24/7 support. For further information on our support packages please click here.
Why Telappliant?
As an established Internet telephony solutions provider, Telappliant can offer you a head start into the world of voice over IP communications.
Within the next 10 years, 90% of telephone calls world-wide will be made over high speed Internet links. We will help you take advantage of future benefits now. Insight™ will help you gain access to this ever expanding market, and allow you to step into the future. Partnering with one of the largest UK-based voice over IP networks means that you can be confident of the added benefits associated with working with Telappliant where flexibility, scalability and resiliency are of paramount importance.
Our close association with major VoIP product suppliers, and our diverse range of robust and scalable services, puts us in a perfect position to be your partner of choice for all your converged communication needs. Our sales team will be waiting for your call.
