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Firms 'must identify most appropriate IP telephony tools'

Businesses in the modern era are in a position to select one or more elements of a unified communications set-up for their operations, such as internet protocol (IP) telephony or voice over internet protocol (VoIP) solutions. New findings from the International Data Corporation (IDC) show one of the most important decisions facing firms is to select the applications that are right for them. [ read more... ]

Firms 'enjoy fastest business broadband of all time'

Firms in Yorkshire are enjoying the benefits of the fastest business broadband of all time, thanks to the roll-out of BT's next generation services in Starbeck. With internet speeds of up to 20 megabits per second delivered to homes and businesses in the area via copper pipes, users are now able to enjoy more than double the maximum speeds previously available, the Ripon Gazette reports. [ read more... ]

US firms 'show an interest in VoIP hardware'

A growing number of small and medium-sized enterprises in the US are taking an interest in what unified communications (UC) – including VoIP hardware – has to offer them. The International Data Corporation (IDC) has revealed the results of a survey that found there are a broad range of tools that companies believe could help them. [ read more... ]

Firms warned of potential for business broadband confusion

Companies looking for a top business broadband deal – perhaps to run their VoIP solutions on – have been advised to be aware of the difference between advertised speeds and reality. Michael Phillips, product director at Broadbandchoices. [ read more... ]

VoIP hardware could help firms engage in e-retail

VoIP hardware could be among the tools that help UK firms engage in e-retail. This sector was recently flagged as an area that is "driving" this sector of British industry at the moment by Ben Sillitoe, editor of specialist publication Retail Gazette. [ read more... ]

British firms 'using climate change as a reason to innovate'

British businesses, many of which employ VoIP services as part of their telephony solutions, are increasingly using the issue of climate change as a catalyst for innovation, it has been suggested. According to Iain Watt, principal sustainability advisor at Forum for the Future, many firms are thinking strategically about the implications of climate change and how it could affect their operations. [ read more... ]