Press Room

London, Monday - 16th of January 2012

Telappliant publishes whitepaper to explain how SMEs can save money and improve productivity through fixed mobile convergence.

Telappliant, the leading Internet telephony provider for UK based small to medium sized enterprises (SMEs), has published a whitepaper which examines the business benefits of fixed mobile convergence and how SMEs can achieve substantial cost savings and productivity gains by unifying their telecommunications.

Fixed mobile convergence seamlessly connects fixed and wireless telecommunications networks, ensuring calls are transmitted seamlessly to users regardless of their location or the phone they are using.

The Telappliant whitepaper outlines the benefits of implementing this technology as part of a VoIP (Voice over IP) network within a small or medium sized business and offers practical advice on points to consider when selecting a fixed mobile convergence solution. To download the free whitepaper visit http://bit.ly/tZkC0n

Tan Aksoy, Chief Executive Officer at Telappliant, commented, "An increasing number of businesses are now turning to VoIP in order to reduce call costs and access advanced telephony features. But VoIP is not just limited to the office. Businesses can use special SIM cards to instantly extend their VoIP network to any 3G mobile phone, meaning staff can carry their desk phones in their pockets. VoIP is changing the way people communicate and fixed mobile convergence is an ideal solution for individuals that spend a lot of time on the road, home workers or anyone that does not want to be tied to their desk. As employees are linked directly to their office VoIP network, there are no expensive divert charges or mobile phone bills."

For further information about Telappliant's igen® fixed mobile convergence service or to watch a short video on how igen® works, visit www.telappliant.com/igen

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London, Tuesday - 15th of November 2011

Telappliant launches igen® Mobile - an innovative telephone service for businesses to help cut mobile communication costs by half.

Telappliant, the leading Internet telephony provider for UK based small to medium sized enterprises (SMEs), has launched igen® Mobile - a new fixed mobile convergence service which aims to increase staff efficiency while reducing mobile communication costs by at least 50 per cent*. igen® integrates Telappliant's Voice over IP (VoIP) technology with the UK's fastest growing 3G network (operated by Three) to offer advanced telephony features** from a standard SIM card.

According to Telappliant, igen® will benefit most small and medium-sized businesses. The service is quick and easy to set up. All that's required is an igen® SIM card and any 3G mobile phone, which then becomes a four-digit extension of the office telephone system. Incoming calls can be automatically routed to any igen®-enabled mobile phone, which will then provide advanced features such as voicemail, teleconferencing and call recording. The service seamlessly enables staff to stay in contact with the office and their customers while on the move, with all the convenience of their office phone system and the low call charges associated with VoIP. igen® SIM cards do not come pre-configured with a mobile phone number. Instead, users can select a landline number, from a choice of thousands of cities worldwide, enabling users to establish a "virtual presence" almost anywhere.

Tan Aksoy, Chief Executive Officer at Telappliant, commented, "For many organisations fixed, mobile and desktop communications still do not work properly together and mobile phones lack the functionality of an advanced telephone system. Not only is this inconvenient, but it also means staff are making significant sacrifices when working mobile. The typical employee who works remotely or spends a large proportion of time away from the office desk now has several phones and mailboxes to support mobile working, which creates complexity and causes duplication for everyone. igen® enables businesses to use a single local landline number for business calls - and diverts them to the appropriate staff on the road or working from home with the added benefit of an advanced telephone system on a mobile phone."

Aksoy adds, "People have significantly changed the way they work - and the recession has meant businesses need to be agile, responsive to customer needs, and support mobile or home working staff. Telappliant's igen® SIM card delivers substantial productivity gains by unifying voice communications and providing SMEs with an advanced and seamless telephone system from their 3G compatible mobile phones. There is no need to purchase expensive hardware or software, and there are no maintenance fees - just an affordable monthly tariff."

For further information about igen®, or to watch a short video on how the service works, visit www.telappliant.com/igen.

* igen® can reduce business call costs by more than 50% compared to British Telecom's standard Daytime call tariff (based on an employee that spends ten hours per work on the phone (seven hours to the office or other UK landline, two hours to UK mobiles and one hour to Western Europe). Mobile network tariffs are significantly higher than BT's Daytime tariff, meaning even greater savings for mobile workers using igen®.

** igen® provides the following business benefits: (1) Unified point of contact: integrates fixed and mobile phones and eliminates the inconvenience of managing several phone numbers and mailboxes in different locations. (2) Increased productivity when working mobile: gives functionality of an advanced fixed line telephone system when staff are working away from their desk. (3) 24/7 availability: ensures you never have to miss a business call again. A virtual receptionist can facilitate a 24/7 customer service while features such as advanced call routing and follow me can automatically forward incoming calls to several destinations in an attempt to reach you. (4) Improved customer service: allows incoming calls to be diverted to "ring groups" to maximise call routing efficiency, while caller ID, a virtual receptionist and music on hold will ensure calls are always managed professionally.(5) Reduced call costs: fixed mobile convergence offers significantly reduced call costs with no compromise in call quality or service levels. (6) Simplified cost control: you will receive one inclusive bill and access real-time billing information so you can monitor call costs. (7) Local/National presence: mobile convergence enables you to maximise the strategic and customer relationship benefits provided by local and non-geographic telephone numbers - so that customer are calling a landline number at all times.

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London, Thursday - 9th of December 2010

VoIP solution provider Telappliant has extended its reach into the telecommunications market by sealing a distribution deal with IP PBX company 3CX.

As a result, resellers for the software firm will now be able to receive Telappliant's Opentalk Wholesale VoIP Portal free of charge and access it through a simple web interface.

From there, 3CX partners can connect to Telappliant's VoIP portfolio, including call plans, broadband for voice, global telephone numbers and fax to email.

Channel manager at 3CX Stephen Corrigan stated the move will provide outstanding service to the company's resellers and added the firm was delighted to have entered the partnership.

"The Telappliant and 3CX proposition is unbeatable," he said.

Sunny Singh, Telappliant head of channel sales, declared the deal "extremely powerful".

Analysis by Infonetics Research valued the worldwide VoIP equipment market at $511 million (£320 million) between July and September. 

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London, Thursday - 11th of February 2010

Telappliant Aastra, will be exhibiting at the Unified Communications Exhibition 2010, from the 10th-11th March, at London, Olympia.

The Unified Communications Exhibition is the UK's leading Business Enterprise Communications Event and is a "must attend" for anyone looking for Collaboration, Mobile, Visual or Voice Solutions.

Over two days, it brings together the leading companies and thinkers in the field and shows how Unified Communications can enable people to do more in the environment they are already familiar with.

Telappliant is a leading Internet Telephony solutions service provider and is committed to providing innovative, cost-effective business VoIP solutions to its customers. They aim to provide their customers with value-added services and continue to develop and deliver innovative, high quality VoIP solutions by leveraging their expertise in Internet Telephony.

As a leading global enterprise communications provider, Aastra delivers business communication solutions that truly shine above the rest. Entirely dedicated to enterprise communications, Aastra offers one of the most complete portfolios of unified communications solutions individually tailored to satisfy its customers' requirements.

To visit Telappliant and Aastra at stand 603 at UC Expo '10, you can register for free here.

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London, Monday - 14th of December 2009

Telappliant has received the 'Highly Commended' award at the Annual ITSPA Awards 2009 in the Best Business ITSP (SMEs) category. The awards ceremony was held in the Strangers Dining Room of the House of Commons and was hosted by Andrew Miller MP.

This year, technical testing by Epitiro was introduced for the Best Business ITSP (SME) award. Entrants also had to complete written entry forms that were independently reviewed by the ITSPA Awards judges.

Iain Wood, Head of Marketing from Epitiro, said, "We welcomed the challenge of testing some of the award categories and were impressed with the quality and reliability of all the entrants."

The 2009 ITSPA Awards were open to all those in the VoIP space, including those who were not members of ITSPA. For more information on ITSPA or the awards please go to www.itspaawards.org.uk or www.itspa.org.uk.

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London, Wednesday - 2nd of December 2009

Telappliant, one of the UK's leading VoIP solution providers, has been nominated as a finalist for two categories in this year's ITSPA Awards. ITSPA is the UK's industry body for Internet Telephony Service Providers.

Telappliant has been nominated as a finalist in the Best Business ITSP (SMEs) category and its VoIPtalk service has been named as a finalist in the Best Consumer VoIP category.

As one of the first companies to launch VoIP services into the UK market, Telappliant has progressed through the years, focusing on delivering cost effective, highly featured, diverse range of Internet telephony solutions for the small and medium enterprise market.

The Telappliant product portfolio ranges from its own flagship VoIPOffice IP PBX solution to services such as SIP Trunking, worldwide telephone numbers, landline and mobile call plans and high-speed voice optimised broadband. For consumers and SoHo customers, the VoIPtalk service provides a fast, easy way to start benefiting from VoIP technology.

The submission process for both awards included a month of technical testing by the judges. The winners will be announced in the House of Commons Strangers Dining Room where the ITSPA Awards will take place on 10th December 2009.

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London, Tuesday - 30th of June 2009

Leading Internet telephony provider, Telappliant has been nominated for The Best Internet Telephony award for their VoIP service VoIPtalk (www.voiptalk.org) at the 11th Annual UK Internet Industry Awards, hosted by ISPA (www.ispa.org.uk), the Internet Service Providers' Association.

The ISPAs - the UK Internet industry awards - are unique as they are awarded to people and organisations in the industry following rigorous testing and an independent judging process and reflect the broad nature of the internet service provider sector.

Telappliant's VoIPtalk service is one of the largest VoIP networks in the UK, and offers an extensive services and product portfolio, which has been developed and tailored to benefit its customers, enabling them to choose a package or solution that suits them.

VoIPtalk is a feature rich consumer VoIP offering, with features such as voicemail-to-email, time of day forwarding, call divert, inbound number routing, and call plans designed specifically with consumers in mind. All products offer exceptional customer service and value for money.

As part of VoIPtalk's broad nature of service, they also sell VoIP hardware products such as IP phones, adaptors and routers that are compatible with their service yet not locked to it, therefore not restricting consumers in their choice of VoIP service provider.

The winners will be announced on 9th July at a glittering awards ceremony hosted at the Grosvenor Marriott Hotel.

ISPA Secretary General, Nicholas Lansman said, "Each year the ISPAs rewards the UK's top Internet companies in each category after thorough testing and judging of each entrant. I would like to congratulate all of the finalists and look forward to welcoming them to the Awards dinner."

Telappliant CEO, Tan Aksoy said: "To be nominated for the Best Internet Telephony award is fantastic and just goes to prove our dedication to providing a VoIP service that offers both value for money and quality of service". He went on to say "this is what we have always strived for and will continue to do so".

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London, Monday - 9th of March 2009

Telappliant's Speech2Text service is powered by SpinVox, the global leader in voice to content messaging. Combining VoIP with Voice to Text conversion simplifies business communications significantly, improving productivity and efficiency. SpinVox converts voice message audio into digital format, delivering a unified voice message box via Telappliant.

Benefits for business people
Business people can convert downtime to productive time because they don't have to spend time retrieving, listening and re-listening to voicemails to write down vital information. Addresses and telephone numbers are all included in the converted message which is delivered within minutes. Users can sort and prioritise messages easily, staying on top of their communications. The content of every voice message can now be viewed instantly as well as when it was sent and by whom – all seen on screen.

Benefits for the team
Speech2Text enables better collaboration within teams and improved responsiveness to colleagues and clients, resulting in faster decision-making.

It increases workflow efficiency by allowing users to remain fully functional members of their teams whilst in meetings or out of the office. Team members are able to pioritise easily and respond where urgent approvals are required; enabling individuals to continue tasks following an immediate response to a voicemail.

Benefits for enterprise
Telappliant Speech2Text can also support businesses in meeting their compliance obligations by ensuring desktop and mobile voicemails are now in text form and can be shared, stored and searched.

"Telappliant has the business insight that enterprises need and we believe that Speech2Text powered by SpinVox offers flexible, innovative and proven systems to maximise our customers' performance and give them a leading-edge in productivity" says, Tan Aksoy, CEO, Telappliant.

"We've proven that it's at least seven times quicker to read a voicemail message than it is to dial-in and listen to traditional voicemail," says Christina Domecq, CEO and co-founder, SpinVox. "Speech2Text now offers a truly unified mailbox that saves time for individuals and offers enterprises considerable cost savings per employee."

SpinVox recently announced that it has converted more than 100 million voice messages to text in the past two years.

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London, Tuesday - 17th of February 2009

Telappliant will be exhibiting at the Unified Communications Exhibition 2009, from the 11th-12th March, at London, Olympia.

The Unified Communications Expo is more than an event - it is an opportunity for visitors to listen to world-class speakers from vendors, enterprises, analysts and consultants, in five themed seminar theatres.

A leader in Internet Telephony Solutions for Business, Telappliant will present visitors to their stand with an extensive array of products and services needed to break down barriers to efficiently and seamlessly connect customers, employees, partners and suppliers wherever they are and however they stay in touch.

Amongst their portfolio of products Telappliant includes the Aastra range of world class IP telephones and products, as well as Digium’s latest innovation, "Switchvox". Launched as the next generation of Business telephony systems, Switchvox brings Unified Communications to its turnkey PBX platform, resulting in an affordable, easy to set up and simple to maintain PBX.

Also in attendance will be founder and CTO of Digium Mark Spencer, the creator of Asterisk, who will also be one of the key speakers at the event, discussing ‘Unified Developers and Unified Communications’. He will speak of how the widely popular open source software, Asterisk, and open source alternatives are uniquely positioned in the Unified Communications space. His seminar will highlight examples of how open source is not only used in traditional Unified Communications, but non-traditional forms of Unified Communications as well.

To visit Telappliant on stand 406, at the Unified Communication Exhibition 2009, you can register for free here.

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London, Monday - 8th of December 2008

Leading Internet telephony provider, Telappliant, has made the shortlist for both the 'Best business unified solution' award for its VoIPOffice Hosted Edition Package and 'best consumer VoIP' award for its consumer website VoIPtalk, at the ITSPA VoIP Awards 2008.

This is the first ever Internet Telephony Services Providers' Association (ITSPA) awards and they have been set up to reward excellence in the UK VoIP and Unified Communications space. Telappliant is up against the likes of Tesco in both consumer and business categories.

VoIPtalk (www.voiptalk.org) offers voice compression technology that enables 80,000 subscribers' high quality calls, even in the most adverse bandwidth conditions. VoIPtalk is a feature rich consumer VoIP offering with voicemail-to-email, time of day forwarding, automatic top up, call divert and inbound number routing. All products offer exceptional customer service and value for money.

VoIPOffice Hosted Edition Package (www.telappliant.com/e2e-package), made the best business unified solution shortlist for its multitude of advanced features: Call distribution, virtual receptionist, unified messaging, audio conferencing, call recording and monitoring, advanced call statistics, CRM integration capability with Sugar CRM and Microsoft CRM. The service eliminates the need to purchase and maintain expensive office phone hardware, making it an attractive proposition to all businesses.

Winners will be announced at the Awards ceremony, co-hosted by Derek Wyatt MP and Ian Taylor MP, at The House of Commons Members Dining Room on 11th December 2008.

Eli Katz, chairman of ITSPA said: "The purpose of the ITSPA awards 2008 is to foster excellence and to recognise and reward achievement. We look forward to hosting the event and honouring companies who have made a significant contribution to our rapidly developing and innovative UK IP communications industry.

"Tan Aksoy, CEO, Telappliant, said: "To be shortlisted for both these awards is fantastic. The last 12 months has seen no respite in our commitment to providing both our consumer and business customers excellent performance, service delivery and competitive pricing with our VoIP products. We're delighted to reach the shortlists as a glowing endorsement of just how successful Telappliant is."

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