VoIPOffice™ Enterprise Edition
VoIPOffice Enterprise Edition - a highly sophisticated next generation onsite telephony solution for your business.
What is VoIPOffice Enterprise Edition?
VoIPOffice Enterprise Edition is ideally suited for organisations with 25 users and above, the advanced capability of integrating your existing ISDN circuits, makes the VoIPOffice Enterprise Edition a highly robust IP PBX solution for your business communication needs.
Packed with features and dramatic cost saving benefits, our business telephone solution provides you with features superior to conventional phone management platforms. As standard you receive advanced capabilities to answer incoming calls with a virtual receptionist, route calls amongst team members and efficiently connect your staff with customers. Incoming calls can be routed based on business hours which you set and you can leverage services such as ACD queues, click to dial and audio conferencing.
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with VoIPOffice Enterprise Edition *
*£40 Broadband setup fee applies. Offer valid until 31st March 2012.
Advanced Features
- Unified Messaging
Unified Messaging :: The integration of different types of electronic messages (e.g. voice, fax, video, email) into a single mailbox or inbox, making it more convenient for the user to access.
- Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD) :: Telephone facility that manages incoming calls and handles them based on the number called and then distributing them accordingly, as well as providing periodic announcements, which tell the caller their current position in relation to other callers.
- Virtual Receptionist (IVR)
Virtual Receptionist (IVR) :: Interactive Voice Response, a virtual receptionist to help your calls be answered as effectively as possible. Callers will be able to select from the Menu the department they require.
- Audio Conferencing
Audio Conferencing :: Make virtual conference calls, using a pin supplied by us to gain access to your 'Conference room', for in excess of 3 people. This is as standard with VoIPOffice, unlike other service providers
- Call Monitoring
Call Monitoring :: Allows you to monitor calls in real time, and is useful as a training tool.
- Call Recording
Call Recording :: Keep records of conversations for later playback and analysis.
- Ring Groups
Ring Groups :: Assign a number of extensions into a group. Any calls placed to that group will ring all extensions belonging to that group.
- Advanced Call Routing
- Disaster Recovery
see more features
Business Benefits
- Highly scalable Solution
Highly scalable Solution :: There is no need for expensive hardware replacement when increasing in scale, additional extensions and telephone lines can be added at the click of a button, providing rapid and dynamic scaling in line with your business growth. Allows up to 1000 extension/600 concurrent calls.
- Cost efficient
Cost efficient :: Reduced call costs, with free site-to-site calls and Business Call Plans.
- On-site Solution
On-site Solution :: PBX placed on-site creating a more resilient solution.
- Service Redundancy
Service Redundancy :: Integrate with legacy ISDN and VoIP Services.
- Flexible Call Routing
Flexible Call Routing :: Control when, where and from whom you receive calls. Benefit from advanced routing features such as Follow-Me, Automatic Call Distribution and Ring Groups.
- Teleworking Options
Teleworking Options :: A single platform brings together office-based and remote workers, with business level functionality for remote users regardless of geographical location.
- Flexibility and Control
Flexibility and Control :: Global web based administration access, allows your business to be managed no matter where you are.
- Business continuity
Business continuity :: Our number porting service will allow you to keep your numbers, by bringing them over to our service.
- Weatherproof
Weatherproof :: Keep your business up and running, even when your staff are unable to make it into the office, easy online management will help keep your business functioning.
- Higher Productivity
Higher Productivity :: Efficient communications will enable better collaboration within teams and improved responsiveness to colleagues and clients, resulting in faster decision-making.
- Business Support
Business Support :: You will have access to UK based telephone support, with dedicated account management services as well benefiting from flexible payment methods.
- Wide range of supported handsets
Wide range of supported handsets :: Telappliant have tested compatibility and are able to offer support on a variety of IP telephony handsets, ranging from Aastra, Linksys to Snom handsets.
VoIPOffice™ Enterprise Edition
VoIPOffice home screen
Incoming numbers
Manage incoming numbers
Virtual Receptionist (IVR)
Why Choose VoIPOffice Enterprise Edition?
VoIPOffice Enterprise Edition is a highly sophisticated next generation telephony solution for your business. Deployed as an onsite resilient network appliance, VoIPOffice provides advanced telephony features and flexibility which surpasses any existing telephony platform. VoIPOffice Enterprise Edition not only streamlines the way you communicate, but it also provides a highly resilient solution, which integrates with legacy analogue and ISDN circuits coupled with Telappliant talkAssure™ SIP trunks, for unlimited voice line scalability.
Telappliant offers software add-ons such as the VoIPOffice Softphone, and CTI Professional Client on a 14-day no-commitment trial.
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