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Telecoms operators could be told to reduce their charges for using mobile phone services overseas, after the European Commission (EC) launched an investigation into whether the costs are justified.

With Ofcom recently announcing a plan to introduce mobile phone connections on aeroplanes, VoIP users may have hoped this would expand into internet telephony services.

The 27 different telecoms regulators across the European Union have come together to work for a harmonised set of standards and rules.

The cost efficiency of using internet-based telephone systems has been highlighted by Cambridgeshire County Council which claims to have saved more than a million pounds.

A US furnishing manufacturer who three years ago switched to an internet phone service has spoken of its easy and cost efficiency.