3CX upgrades IP PBX phone system

VoIP systems provider 3CX has launched an upgraded version of its Windows-based IP private branch exchange (PBX) phone system which offers companies more user features.

Chief among these is the implementation of the Call Queuing feature which allows workers to view and answer calls in a queue system, meaning they can keep track of important calls or monitor the number of incoming connections.

"The release of 3CX Phone System Enterprise edition is set to accelerate the massive change occurring in the enterprise telephony market space," said 3CX's chief executive officer Nick Galea.

He added that the launch now means "advanced features such as Call Queuing can now be obtained for a fraction of the price of traditional Enterprise PBXs."

Other upgrades in this Enterprise edition of the 3CX Phone System include integration with Exchange Server 2007 as the voice server, allowing users to receive voicemail in their main inbox.

The new Enterprise edition is priced at $1,250 (£625), while other editions of the phone system are available more cheaply, with even an unsupported free edition, but these include fewer features.

Posted on: 2007-06-27, in: IP PBX

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