VoIPOffice Multi-Tenant
Based on our highly successful VoIPOffice solution, Telappliant is now proud to offer VoIPOffice Multi-Tenant for Resellers.
VoIPOffice Multi-Tenant enables Resellers to offer their customers a complete IP PBX solution.
Unlike other hosted telephony propositions, VoIPOffice MT is not based on a per extension pricing model but on a concurrent calls model. This empowers you to be flexible on your customer pricing.
VoIPOffice MT enables you to have your own private-brand login page for your customers and you can set your own prices, so that you are truly able to provide your own service.
Complement the VoIPOffice MT with Telappliant's openTalk Wholesale VoIP Portal and you will be able to deliver numbering and call termination services directly to your customers yourself. All customer prices will be determined by you, we will provide you with the ability to become your own service provider.
Features
- Unified Messaging
Unified Messaging :: The integration of different types of electronic messages (e.g. voice, fax, video, email) into a single mailbox or inbox, making it more convenient for the user to access.
- Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD) :: Telephone facility that manages incoming calls and handles them based on the number called and then distributing them accordingly, as well as providing periodic announcements, which tell the caller their current position in relation to other callers.
- Virtual Receptionist (IVR)
Virtual Receptionist (IVR) :: Interactive Voice Response, a virtual receptionist to help your calls be answered as effectively as possible. Callers will be able to select from the Menu the department they require.
- Audio Conferencing
Audio Conferencing :: Make virtual conference calls, using a pin supplied by us to gain access to your 'Conference room', for in excess of 3 people. This is as standard with VoIPOffice, unlike other service providers
- Call Monitoring
Call Monitoring :: Allows you to monitor calls in real time, and is useful as a training tool.
- Call Recording
Call Recording :: Keep records of conversations for later playback and analysis.
- Ring Groups
Ring Groups :: Assign a number of extensions into a group. Any calls placed to that group will ring all extensions belonging to that group.
- Call Whispering
Call Whispering :: Coach staff on a call without the caller hearing.
- Call Forwarding
Ring Forwarding :: Call forward allows users to forward incoming calls.
- Music on Hold
Music on Hold :: Callers are played music while they are on hold. Music may be changed if required, although a license fees and restrictions may apply.
- Follow Me
Follow Me :: Call forward allows users to forward incoming calls.
- Caller ID
Caller ID :: User can select to send or not to send caller ID while placing calls.
see more features
Benefits
- Low cost monthly pricing based on concurrent calls model
- Online portal to manage customers
- Customers only have access to their own accounts and cannot see others on the system
- Customers can administer their own features
- Your own branded web portal for your customers
- Full control over inbound and outbound call markups
- Charge for accounts, additional features, and ad-hoc
- Set call limits, and offer inclusive minute call plans
- Phone numbers from over 5000 destinations world-wide
- Integrated billing and invoicing system
- Offer pre-paid or post-paid accounts
- PayGrow model allowing you to scale up as your customer base grows
- Up to 50 tenants/companies on a single 30 concurrent call license
- Add on Telappliant Opentalk Wholesale VoIP Portal for delivering numbering and call termination services
- Fast set-up, 24x7 Support available
Pricing
VoIPOffice MT is a more cost effective way to resell Hosted IP PBX services, as you will be charged on the basis of concurrent calls rather than per extension.
For complete pricing details please email or call our Channel Sales department on 0845 004 4043
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