Case StudiesThe strength of a company is often measured in the kinds of relationships it develops with its customers. Telappliant solutions and services are always evolving to meet its customers' changing needs. Our customers speak for themselves about the benefits of Telappliant solutions. Here are our most recent case studies.
247 Spares Network247 Spares was operating with 20 analogue phones which were costly to maintain. In addition, they had to bear the added cost of keeping in touch with overseas staff. The high call volumes often crashed the equipment at least 3 to 4 times each day, which reiterated the need to adopt a cost-effective and reliable call management solution. British Amateur Gymnastics AssociationVoIP networks and IP phones can offer tremendous benefits to organisations with multiple locations. British Amateur Gymnastics Association (BAGA), the Governing Body for the sport of Gymnastics in the UK required a call management solution that would allow them to connect their remote offices and home workers while considerably reducing call costs. Serenata FlowersSerenata Flowers was relocating its customer service centre to new offices and was looking for a solution that would reduce its internal communications costs. Moreover, the cost of maintaining traditional phone systems soon had the company looking at new ways to efficiently handling the calls and reducing internal communication costs. Vibrant MediaVibrant Media wanted a flexible, reliable and scalable option that would allow them to deploy handsets throughout their private network to connect to staff around the world and also realise substantial cost-savings. Since its offices are spread across two continents, inter-office calling costs were getting too high. As Vibrant Media's business grew, it needed its phone system to expand with it. National HomebuyersNational Homebuyers required a calling solution that would manage the increasing number of incoming and outgoing calls being dealt with by National Homebuyers. The solution needed to be a cost effective, good quality calling solution, which was also flexible enough to be able to grow with the development and requirements of the business. |
